Privacy Policy

Livingstone Law Professional Corporation
Last Updated: June 2026

Our Commitment to Your Privacy
Livingstone Law Professional Corporation (“we,” “us,” or “our firm”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Law Society of Ontario Rules of Professional Conduct.

1. Information We Collect

We may collect the following types of personal information:

Contact information — name, phone number, email address, mailing address
Matter information — details about your legal issue that you voluntarily provide through our intake forms or direct communication
Technical information — IP address, browser type, pages visited (collected automatically when you visit our website)
Communication records — emails, messages, or form submissions sent to us

2. Why We Collect Your Information

We collect personal information for the following purposes:

To assess your legal matter and determine if we can assist you
To communicate with you regarding your inquiry or retainer
To comply with our obligations under the Law Society of Ontario Rules of Professional Conduct
To send you relevant legal updates or firm news (only if you have consented)
To improve our website and services

3. Solicitor-Client Privilege

All personal information and matter details you share with us through our intake forms or direct communication are protected by solicitor-client privilege. This is one of the strongest legal protections available in Canada and prevents us from disclosing your information without your consent, except in very limited circumstances required by law.

4. Canadian Server Storage

All personal information collected through this website, including intake form submissions, is stored exclusively on servers located in Canada. We do not transfer your personal information outside of Canada without your express consent.

5. How We Protect Your Information

We implement appropriate physical, technical, and administrative safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

Encrypted data transmission (SSL/TLS)
Secure Canadian server storage
Restricted staff access on a need-to-know basis
Regular security reviews

6. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information only in the following circumstances:

With your express consent
To third-party service providers who assist us in operating our website or practice (bound by confidentiality agreements)
Where required by law, court order, or Law Society of Ontario regulation
To prevent fraud or protect the safety of individuals

7. Cookies and Website Analytics

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can disable cookies through your browser settings; however, some features of the website may not function properly as a result.

We may use analytics tools to understand how visitors use our website. This data is collected in aggregate and does not personally identify you.

8. Your Rights Under PIPEDA

You have the following rights regarding your personal information:

Right to access — You may request a copy of the personal information we hold about you
Right to correct — You may request correction of inaccurate information
Right to withdraw consent — You may withdraw consent to our use of your information at any time, subject to legal and contractual restrictions
Right to complain — You may file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca

To exercise any of these rights, contact our Privacy Officer at the details below.

9. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law or Law Society of Ontario regulations. Matter files are generally retained for a minimum of 10 years following the conclusion of a matter in accordance with professional obligations.

10. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date of the most recent revision appears at the top of this page. Continued use of our website following any changes constitutes your acceptance of the revised policy.

12. Contact Our Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact:

Privacy Officer
Livingstone Law Professional Corporation
📍 Ontario, Canada
📞 1-226-559-3887
✉️ info@livingstonelaw.ca

You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada:
🌐 www.priv.gc.ca | 📞 1-800-282-1376

This Privacy Policy is governed by the laws of the Province of Ontario and the laws of Canada applicable therein.